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All sales support the Museum

Pre-order Guess Who Animal - the new exclusive game approved by Museum scientists

Free UK next-day delivery over £75*

Delivery information

 

Welcome to the Natural History Museum online shop. Your purchase today will support our preservation efforts, scientific research and educational programs.

 

We provide the best service to our customers, by charging less when you order more throughout the UK, Ireland and Europe.  

 

You can view the full list of our new improved worldwide rates, including better pricing for our American, Canadian and Australian customers.

 

Our range of personalised printsgifts and clothing are safely dispatched directly by our partners, and will arrive separately to your order.

 

 

Delivery highlights

  • New: collect from the Museum and pay no shipping. 
  • Free UK delivery when you spend £75 or more on Museum gifts (shipped from our South Kensington location).*
  • UK next working day delivery: place your order before 12:00pm Monday to Friday and select DPD Next Day delivery in the checkout.
  • UK Saturday delivery: order before 2pm on Friday and select Saturday delivery in the checkout.
  • International delivery to Europe, USA, Australia and worldwide.
  • Ethically sourced packaging materials which are manufactured from recycled materials and FSC certified sources.
  • Special offers available on some personalised products. Check sections below for details.

 

Dinosaur delivery


  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Museum gifts postage rates

UK

 Destination   Service / delivery time Orders under £25     from £25 to £75  Orders over £75 
 UK mainland  DPD Next working day express courier

 £5.90

 £4.90  Free 
   Standard 4-7 day tracked  £3.90  Unavailable  Unavailable
   Saturday express delivery  £9.90  £8.80  7.80
 UK Highlands and Islands, Northern Ireland, Ireland and Channel Islands  Two day express  £9.80  £8.80  £7.80

 

Europe

 European Destinations  Service / delivery time  All orders
 Belgium, France, Germany, Luxembourg, Netherlands 
 Tracked express courier by road - 2-3 Days  £9.90
 Austria, Denmark, Switzerland  Tracked express courier by road - 3-4 Days  £11.90
 Czech Republic, Italy, Slovakia, Spain  Tracked express courier by road - 3-5 Days  £17.90 
 Estonia, Finland, Hungary, Poland, Portugal, Sweden, Slovenia, Norway  Tracked express courier by road/air - 4-6 Days  £21.90
 Bosnia-Herzegovina, Bulgaria, Croatia, Greece, Latvia, Lithuania, Romania, Serbia, Iceland  Tracked express courier by road/air - 5-9 Days  £27.90

 

Worldwide

 

 Global Destinations   Service / delivery time   All orders 
  USA and Canada    Tracked standard air express courier - 5-7 days    £19.90  
   Premium tracked air express courier - 2-4 days    £77.00  
  Australia and New Zealand    Tracked standard air express courier - 6-8 days    £22.90  
   Premium tracked air express courier - 3-5 days    £77.00  
  Japan and Hong Kong    Tracked standard air express courier - 3-5 days    £27.90  
   Premium tracked air express courier - 2-3 days    £87.00  
  China and India    Tracked standard air express courier - 5-7 days    £30.00  

 

The Natural History Museum is not responsible for any customs charge that may be incurred on goods we ship when entering your country of residence. We also cannot refund any customs charges in the case of a return or refund. 

 

 We regret that we are unable to ship to any P.O. box or BSPO destinations, please use an alternate address. 

 

 

Collect from the Museum - Free

 

You can now order products from our website for collection in the Museum shop. Products will be available for collection from the main Museum shop, next to the Hintze Hall.

 

Same day collection:

 

Orders placed before 11.00am on a weekday will be available for collection after 2.00pm the same day.

 

Next day collection:

 

Orders placed after 11.00am on Monday to Thursday will be available for collection after 2.00pm the following day.

Orders placed between 11.00am to 3.30pm on Friday will be available for collection after 2.00pm the next day (Saturday)

 

Weekend ordering:

 

Orders placed between 3.30pm on Friday and 11.00am on Monday will be available to collect after 2.00pm that Monday.

 

 

 

 

 

 

 

 wall prints

 



Wall prints delivery

 

European and worldwide customers order no later than 14th of December for the best chance of receiving your prints before Christmas, but beware that international delivery times may vary.

 

Your wall prints are manufactured specially to your specifications; shipped directly from our print supplier and will arrive in a separate parcel.

 

  • Delivery cost for the prints is separate to your product order, as these prints will be dispatched directly from our prints partner.
  • Estimated dispatch times are within 7-10 working days of the order being placed for framed or canvas prints. Rolled prints are typically dispatched within 4-7 working days.
  • You will receive an email confirmation from our print supplier on the day your print is shipped.
  • Please note: due to your print being dispatched directly from our partners, delivery will still be charged on orders over £50.
  • Due to the custom nature of these prints, delivery times are an estimate and all prints are non-refundable except in the case of goods which are damaged on arrival or faulty.
  • All our deliveries are carefully packaged to ensure that your order arrives safely.
 
All of our dispatch times for prints can lengthen slightly during peak sales times (November-December).
 

 

 

 

Personalised clothing

Buy over £30 of personalised clothing and get free UK standard shipping**

Personalised clothing are shipped directly from our supplier and carry their own, separate delivery charge. Personalised clothing cannot be combined with Museum gifts or any items from other suppliers in order to reduce shipping costs. 

 

 Delivery Method Shipping rate
UK delivery standard £3.00 (using Royal Mail tracked 48h)
 UK delivery Express Next Day £4.75 (using Royal Mail tracked 24h). Orders need to be placed by 12 noon.
UK delivery Express Next Day 1PM £6.95 (using Royal Mail special delivery). Orders need to be placed by 12 noon.
 UK delivery Express Saturday guaranteed £6.95 (using Royal Mail Saturday guaranteed delivery). Orders need to be placed by 12 noon on the Friday.
International delivery  
International Tracked Delivery to Europe  £8.95 (using Royal Mail Airsure EU)
International Tracked Delivery Rest of World
£9.95

 

Due to the bespoke nature of personalised clothing, we are unable to offer any refunds or exchanges on these items unless they are faulty or damaged upon arrival.

 

Dinosaur delivery

  
 

 Personalised gifts and accessories

 

 



 

Personalised dino gifts and accessories

Spend £30 on personalised gifts and accessories and get free UK standard shipping**

Personalised dino gifts and accessories are all shipped from a separate supplier and carry their own, separate delivery charge. Personalised gifts cannot be combined with Museum gifts, Personalised clothing or any items from other suppliers in order to reduce shipping costs

 

 Delivery Method Shipping rate
UK standard delivery £3.50 (free over £30)
 UK delivery Express 2 day £6.50 Orders need to be placed by 12 noon.
International delivery  
Worldwide 1st item £10 
Worldwide further items £5 per item

 

Due to the bespoke nature of personalised clothing, we are unable to offer any refunds or exchanges on these items unless they are faulty or damaged upon arrival.

 

Bespoke furniture delivery

  • Hand-decorated butterfly chest: this product is specially built to order so allow up to two weeks for delivery.
  • Due to the size of this item, we cannot offer international delivery for this product.
  • Due to the custom nature of the bespoke furniture, delivery times are an estimate and all orders are non-refundable except in the case of goods which are damaged on arrival or faulty.

 

Butterfly chest

  

*Free UK next day delivery over £50 is only available to addresses that are within Mainland UK and does not apply to Highlands addresses.

 

**Cannot be used in conjunction with any other delivery offer.